We are aware that errors do sometimes occur, and where this happens, it is our intention to minimise any inconvenience and resolve any outstanding issues at the earliest opportunity.
Already a Duchy Homes homeowner? For a list of our homeowners’ frequently asked questions or to speak with a dedicated member of our aftercare team, please visit our Customer Service page.
Step 1
Customer Care department
Our local teams are empowered to resolve most of your enquiries and so your first point of contact should be with the Customer Service department.
